Refund & Cancellation Policy

1) Overview

This policy covers transactions made on www.3241c.com for donations, membership fees, event registrations, training programs, merchandise, and digital content (collectively, “Services”).

2) Membership Fees / Subscriptions

Membership fees are non-refundable once activated.
If you are charged for an upcoming renewal, you may cancel before the renewal date by contacting support@3241c.com.

3) Event Registrations

Cancellations ≥ 14 days before the event: full refund (less any non-recoverable gateway charges).
Cancellations < 14 days before the event or no-shows: no refund.
If we cancel or reschedule an event, you may choose a full refund or a transfer to a future event of equal value.

4) Training Programs

For multi-session programs, you may request:
- Full refund if cancelled ≥ 14 days before the start date.
- 50% refund if cancelled 7–13 days before the start date.
- No refund if cancelled < 7 days or after the program begins.
Seat transfers to another participant may be permitted up to 48 hours before start, subject to approval.

5) Digital Content/Downloads

Due to the nature of digital goods, purchases are non-refundable once accessed or downloaded.
If you could not access the content due to a technical issue on our side, contact support@3241c.com within 14 days for assistance or resolution.

6) How to Request a Refund

All eligible refunds will be processed through HDFC Payment Gateway back to the original payment method wherever possible.

Refund Timeline:

We initiate refunds within 5–7 business days.
Banks/card issuers may take additional time to credit the refund.

7) Chargebacks & Disputes

Please contact us first to resolve issues. Raising a chargeback without contacting us may delay resolution and could result in account restrictions for misuse.

8) Contact

LIONS INTERNATIONAL-DISTRICT 3241 C | support@3241c.com | +91-98400 44493

32/3 124, GC Bhageeratha Residency, Rukmani Lakshmipathy Salai, Egmore, Chennai – 600008, Tamil Nadu, India